Terms of service
erms of Service
Overview
This website is operated by Seba Trade Limited. Throughout the site, the terms “we”, “us” and “our” refer to Seba Trade Limited. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”).
Section 1 - Online Store Terms
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country, state, or province of residence.
- You may not use our food products or services for any illegal or unauthorised purpose nor may you, in the use of the Service, violate any laws in your jurisdiction.
- A breach or violation of any of the Terms will result in an immediate termination of your Services.
Section 2 - General Conditions
We reserve the right to refuse service to anyone for any reason at any time.
- You understand that your content (not including credit card information), may be transferred unencrypted. Credit card information is always encrypted during transfer over networks.
Section 3 - Accuracy, Completeness, and Timeliness of Information
We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions. Any reliance on the material on this site is at your own risk.
Section 4 - Modifications to the Service and Prices
- Prices for our products are subject to change without notice.
- We reserve the right at any time to modify or discontinue the Service without notice.
Section 5 - Products or Services (Food & Grocery Specifics)
Certain products or services may be available exclusively online through the website.
- Product Representation: We have made every effort to display as accurately as possible the colours and images of our food products.
- Allergen & Product Info: Content on this site is for reference purposes and is not intended to substitute for advice given by a physician or health-care professional. Always read labels, warnings, and directions before consuming.
Section 6 - Accuracy of Billing and Account Information
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order.
Section 7 - Shipping & Cut-Off Mandates
Our contract of fulfillment relies heavily on external courier networks.
- Cut-off Deadlines: Orders are accepted for same-day dispatch up until 3:30 PM (GMT) Monday through Friday. Orders finalized past this cut-off window, or over weekends/bank holidays, will step into queue for dispatch on the following working business day.
- Delivery Conditions: We ship via Royal Mail Next Day Delivery. While we guarantee timely dispatch onto the Royal Mail network, we are not legally liable for external logistics chain delays caused by weather events, industrial action, or peak network strain.
Section 8 - Returnless Policy for Food Products
In compliance with UK Health & Safety regulations regarding perishable grocery goods, items categorized as food products are inherently non-returnable once they leave our facility.
- No Change-of-Mind Refunds: We will not accept the physical return of, nor offer a refund for, food items that are successfully delivered, uncontaminated, and in accordance with your order.
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Damaged or Missing Goods Clause: If an order arrives physically compromised or damaged, you are protected by a Returnless Resolution program.
- You must report the structural damage within 5 calendar days of the delivery stamp.
- Photographic proof of the damaged shipping cargo or goods must be routed to our customer support channel.
- Verified claims will instantly bypass a physical mail-back return to issue a clean replacement or full back-to-card monetary refund.
Section 9 - Indemnification & Limitation of Liability
In no case shall Seba Trade Limited, our directors, officers, employees, or affiliates be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, arising from your use of any of the service or any products procured using the service.
Section 10 - Governing Law
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the United Kingdom.
Section 11 - Changes to Terms of Service
You can review the most current version of the Terms of Service at any time at this page. We reserve the right to update, change or replace any part of these terms by posting updates to our website.
Section 12 - Contact Information
Questions about the Terms of Service should be sent to us at our registered business location:
- Company Name: Seba Trade Limited
- Office Address: Unit 21B Avenue two, Witney, Oxfordshire OX28 4YG, United Kingdom
- Company Registration Number (CRN): 10873166
- VAT Number: GB309173215
- EORI Number: GB309173215000